TAU Platform
TAU Platform
TAU is an AI sales and customer service platform for WhatsApp, websites, and connected channels.
TAU Platform
TAU helps companies automate sales and customer service with AI assistants. Your assistant can answer leads, qualify opportunities, explain products, schedule next steps, and hand off conversations with context when a human should take over.
What TAU helps you do
- Reply to leads quickly, even outside business hours
- Qualify customers before sending them to the sales team
- Teach the assistant using your Knowledge Base
- Configure behavior for different Situations
- Review conversations and performance insights with Leo
- Connect channels and tools used by your operation
Main areas
| Area | What it does |
|---|---|
| Dashboard | Shows high-level metrics and plan usage |
| Conversations | Lets your team review and follow conversations |
| Knowledge Base | Stores products, prices, policies, and answers the assistant can use |
| Situations | Defines behavior for sales, scheduling, support, and handoff scenarios |
| Settings | Controls tone, response style, working hours, and assistant behavior |
| Integrations | Connects WhatsApp, CRM, scheduling, payments, and other tools |
| Campaigns | Tracks lead source and campaign performance |
| Ask Leo | Answers business questions using conversation analysis |